Terms of Service

If you have any concerns regarding our terms of service, please contact us before conducting business with us so that we can address any potential issues and make necessary modifications to meet your specific needs. Thank you for considering Launchfyi.

Launchfyi’s standard Terms of Service for any project are as follows:

Payments

Deposits, Final Payments and Delivery

Launchfyi reserves the right to request a 25% deposit before starting work on your project. If a deposit is requested, an invoice will be generated and delivered to you via email, post or WhatsApp. Deposit payments must be made before any work can begin. By making a deposit payment, you accept these Terms of Service and enter into a contract with Launchfyi.

We will invoice for the project’s remaining cost and associated services before the release of any completed works. We reserve the right to withhold delivery until payment has been received in full.

We reserve the right to invoice prior to the time detailed if you have been uncontactable or unresponsive for more than 30 days.

You may reserve the right to request a payment plan which may be accepted at our discretion. All payment plans must be agreed upon by both parties in writing.

All payments are to be made within 30 days of issue.

We reserve the right to charge you for any fees incurred relating to the commencement of collection and recovery processes for accounts that remain unpaid in excess of 30 days.

Fonts & Typefaces

Licensing of any used Fonts or Typefaces

Any fonts or typefaces purchased for final work, inc. logo, and/or supporting brand identity assets are subject to commercial licensing laws. A font or typeface licence gives only the owner full rights to use the font or typeface as necessary.

In our initial concepts, we will provide information on the typefaces used and where they can be acquired. It is the responsibility of the client to acquire any necessary font licenses (paid or unpaid).

It is against the law to provide any client a ‘copy’ of any font or typeface that Launchfyi owns.

If you would like to use a copy of a font/typeface that we have purchased to be used commercially, you must purchase the respective font or typeface licence and register it in your name.

Typically, a font used in a logo will not need to be licensed, as the graphics are converted to vector artwork and can no longer be edited. However, should you require a font to use in your own artwork for editing purposes, such as on a website or a print presentation, then you will need your own license through a desktop license purchase.

 These can typically be found at:

  • Fontspring
  • MyFonts or Fonts.com
  • Type Network

Restrictions

Restrictions to the Signing of this Agreement

These Terms of Service do not give you the rights or permission to use, modify, alter, replicate or borrow any of the previous ideas, concepts or sketches that have been presented. All original preparation materials, sketches, visuals and unused ideas shown and considered will remain the property of Launchfyi.

We are free to use these unused and previous ideas for future conceptual and client work. Where a previously unused idea/design retains a similar look and style to finished work, we shall repurpose and style to ensure the end design is sufficiently different as to not cause conflict.

Unless otherwise agreed and arranged, we reserve the right to showcase any work in our portfolio and in any number of online galleries, portfolio, showcases and awards, as well as in printed literature, including books and magazines, now and in the future.

Unless otherwise agreed and arranged, individual members of Launchfyi reserve the right to showcase any work undertaken by them in their portfolio and in any number of online galleries, portfolio, showcases and awards, as well as in printed literature, including books and magazines, now and in the future.

Associated designs and artwork can include commercial print design, business cards, stationery design, signage, desktop icons, mobile phone and other portable device application icons and imagery. 

ANY supporting artwork and designs required by this project can be used as indicated by Launchfyi and its team members for personal and professional reasons.

You are free to change, modify and adapt any final work as you see fit, but you do so at your own risk.

Ownership & Copyright

All preparation materials, sketches, and visuals, including the electronic files used to create the project, remain the property of Launchfyi. The final work, artwork or digital files will become your property ONLY upon final payment of the project. 

If the final payment is NOT received as agreed, all designs and concepts will remain the property of Launchfyi until payment is received.

If there are issues with the final payment, we reserve the right to reuse or amend any of these ideas for other clients, or to be used freely as concepts in our portfolio. 

We may take legal counsel if the client attempts to use, modify, alter, replicate, or steal any of our ideas without making the final payment.

Launchfyi reserves the right to show any artwork, ideas, or sketches created for this project in a portfolio as examples of client work. This is typically, but not limited to the completion of the project. If you have any specific ‘secrecy/stealth mode’ or NDA requirements, please mention this before agreeing to the proposal.

Final payment ensures that ONLY the agreed work becomes your property. Any previous ideas or concepts remain ours unless any prior agreement has been made.

Trademark Registration

Due to the lengthy and often costly procedures required to initiate any form of Trademark and legal name search – we cannot provide any practical help.

You must seek legal advice if you require your logo or work to be registered as a trademark.

Brand Naming

You take full responsibility for ensuring that your company, product or name is legally free/available before work is started. No refunds are possible if any legal issue arises with the naming after the project has been completed. Neither are we legally responsible for any problems thus arising.

Please ensure the name you are using is free and legally safe to use before committing to a project. Project name changes during a project are exceptionally costly, challenging to implement and cause significant delays.

If a change of name is required mid-way during a project, and significant exploration work has already been presented, we will recalculate the total cost of the project, to allow for the reworking involved. Please ensure that the name you are using has been subject to appropriate checks, is not in use by someone else, and/or infringes on any other registered trademark, business name etc.

Cancellation

Cancellation during the Project

If you choose to cancel the project midway through, where ideas and proposals have been submitted, a refund of previous payment is not possible.

However, depending on the work completed and overall budget, a portion of the funds may be returned.

If we are unable to complete the project due to unforeseen circumstances, a portion of the overall budget will be returned.

In most cases the complete amount will be refunded. If any works, so far completed, can be used for another party to pick up, then a percentage will be refunded based on work completed or any other reasonable suggestion will be considered.

Project Suspension

We reserve the right to suspend any project if there is interference with excessive micromanaging, demonstrating a continued lack of trust and inability to move forward after showing more than a reasonable number of unique ideas or concepts and/or reluctance to pay the final payment.

Fair notice will be given with a fair chance to remedy the situation without resorting to project suspension or termination. Any suspension, or termination, will not result in any refunds. All designs and work thus developed remain under the full ownership of Launchfyi.

Force Majeure

In the event that we are unable to fulfil our obligations under these Terms of Service due to circumstances beyond our control, such as acts of God, government actions, terrorism, riots, wars, accidents, or shortages of materials or transportation, this failure to perform shall not be considered a breach of these terms of service, provided that you are notified of the situation, and we resume performance as soon as the issue has been resolved.

Limitation of Liability

Loss or Damage

You agree and accept that Launchfyi is not legally responsible for any loss or damage suffered or incurred related to the use of any of our services, whether from amendments, errors or omissions in documents, designs, information or any goods or services offered. This includes your use or reliance on any third-party content, links, comments or advertisements. Your use of, or reliance on, any information or materials produced, amends or designs is entirely at your own risk, for which we shall not be liable.

You acknowledge that such information and materials may contain inaccuracies or errors and expressly exclude liability of Launchfyi for any such inaccuracies or errors to the fullest extent permitted by law.

We affirm that all designs presented to you will be original and, to the best of our knowledge, will not infringe/plagiarise any other work. We will perform limited checks to ensure that work has not unintentionally infringed on other designs, including limited online checks and reverse image checks across search engines. However, we assume no legal responsibility for any loss or damage suffered or incurred related to legal issues regarding the originality or authenticity of our work. You agree to perform your own checks and due diligence regarding plagiarism and originality. Should you have any concerns, please discuss this item with us prior to commencing work.

Questions or Concerns

Please get in touch with us immediately if you have any questions or concerns regarding anything you have read on this page.